It depends strictly on the status of your application. If the visa is NOT yet issued: Please Contact Us immediately! We might be able to intercept and correct the data before it is sent to the Saudi government system. If the visa IS already issued: Unfortunately, corrections are impossible. The Saudi Ministry of Foreign Affairs does not allow modifying an issued document. You will need to submit a fresh application and pay the fees again to obtain a new visa with the correct details.

Rejections are rare but can occur for specific reasons. The government usually does not provide a detailed explanation, but common causes include: Photo Issues: The uploaded photo was blurry, too dark, or did not have a white background. Data Mismatch: The name or passport number entered did not match the passport scan exactly. Security Flags: Visitors with a previous history of overstaying or deportation from Saudi Arabia may be blocked. Profession: In rare cases, certain professions listed on passports might trigger a che

As per standard international visa protocols and our Refund Policy, the government processing fee is non-refundable once the application has been submitted to the authorities. This is because the government keeps the fee for processing the request, regardless of the outcome.

Yes. There is no mandatory waiting period to re-apply. However, we strongly advise against simply resubmitting the exact same information. Action: Before re-applying, try to identify the potential error (e.g., take a new, clearer photo or double-check every digit of your passport number). If the rejection was due to a security ban, re-applying will result in another rejection.

Saudi authorities generally tolerate very minor transliteration differences (e.g., "Mohammad" vs "Mohammed"), provided the Passport Number and Nationality are 100% correct. However, if the name is significantly different or completely wrong, airlines may deny boarding. To be safe, obtaining a corrected (new) visa is recommended.

Usually, No. The "Intended Date of Arrival" you enter during the application is an estimate for the authorities. Since the Saudi E-Visa is valid for 1 year from the date of issuance, you are free to enter the Kingdom on any date within that 1-year window, regardless of the date you initially wrote on the form.

You must enter Saudi Arabia with the same physical passport you used to apply for the visa. Example: If you applied with your UK passport but try to travel with your Nigerian passport (which doesn't have the visa linked), you will be denied entry. Always carry the passport that matches the E-Visa.